What opportunities does 5G present for small businesses?


With the increased speed and reliable mobility provided by 5G, small and medium businesses will be able to leverage new opportunities in their industry and better meet the demands of their customers.

Tech savvy small and medium business owners are looking into what benefits 5G technology will offer and how these can be used to transform the way they operate, and more importantly what should they should do to prepare.

The power, bandwidth and speed of 5G certainly will certainly transform the way small businesses work and operate to become more resilient and competitive.

In their Mobility Report, Ericsson projects that by the end of 2025, there will 2.6 billion subscribers to 5G, consisting 65% of the global population and generating 45 percent of the world’s total mobile data traffic.

Increased productivity and the emergence of new industries are one of the many advantages of 5G.

By allowing of new and existing technologies such as the Internet of Things (IoT), big data, autonomous vehicles, smart cities and augmented & virtual reality to reach new levels of potential, 5G has the ability to significantly boost the UK economy, directly increasing revenue for businesses.

A fundamental benefit of 5G is the speed at which data is transferred throughout the network will dramatically enhanced by 5G, allowing an enormous broadening in the use of internet linked devices.

5G small business opportunities

By 2025 5G technology may support as much as £3.5 trillion worth of products and services in industries such as education, entertainment, retail, healthcare and transportation, potentially sprouting new cottage industries driven by start-ups and small businesses.

This is why 4 out of 5 business leaders, analysts and technology professionals believe 5G will drive small business growth, with SMEs gaining increased productivity, efficiency and ease of access, forecasting SMEs to become more globally competitive.


What is 5G?

5G stands for “fifth generation”.  5G is the latest advances in mobile cellular technology, offering a significant increased data rate.

With each iteration of mobile technology, we have seen significant improvement in the services offered, enabling users to become increasingly mobile.

1G is what enabled mobile phones to exist; 2G started the advent of texting; 3G enabled smartphones; and 4G LTE allowed for streaming.

Potentially, 5G will be up to 100 times faster than 4G and 2,000 times faster than 3G.  Only time will tell if those speeds are achieved.

It is worth noting, existing wireless networks will not be replaced by 5G, but allow 5G to sit as another ‘layer’ on top which runs at much higher and faster frequencies.

5G aims to combine the benefits of the existing technologies, such as 2G, 3G, 4G/LTE, Wi-Fi and wired, into one platform which will provide density, high speeds and reliable connections at low power.

This means more information can be carried, enabling it to deliver lightning-fast speeds.

See also: 5G vs 4G: Why is 5G better?

5G accessibility

May 2019 saw 5G officially arrive within the UK, with EE and Vodafone initially offering 5G plans.

However, whilst coverage is not widespread, 5G is now available in 87 major towns and cities via at least one mobile operator.

We’re also still a long way off full coverage, it is anticipated 5G coverage will roll out to at least a further 18 major towns and cities during 2020.

The benefits of 5G

Before moving onto the opportunities and benefits 5G brings for small and medium businesses, lets understand some of its key features.

Higher Speeds

5G technology is expected to be significantly faster than former networks – with speeds reaching up to 100x faster than 4G.

5G has the potential to offer speeds up to 10Gb/s.  For comparision, at these maximum speeds, 5G could allow an entire HD movie to be downloaded within 10 secs as opposed  to 10 mins on 4G.

Lower Latency

With lower latency, with 5G users will experience significantly less lag or delay when using phones and 5G connected devices.

A latency of 40-50ms is the average on current 4G networks. 5G will offer a significant improvement, offering latency around 10 milliseconds or less.

Increased capacity

5G networks wil be capable of better coping with many simultaneous bandwidth demanding applications – from connected vehicles and IoT to streaming of HD video and virtual reality.


5G networks are anticipated to be extremely reliable, resulting in a significant decrease in the dropped calls and connectivity.

This will increase the viability of 5G in more ‘critical’ uses like 5G connected automobiles and digital health.


5G promises to be flexible, efficient, and agile to address specific customer needs.

By utilising “network slicing”, the network operator can divide common physical network into independent virtual networks or multiple business operations in an efficient and economical way.

Which industries can benefit from 5G?

From remote surgery, self-driving vehicles to virtual reality and IoT, 5G creates tremendous opportunity for a number of industries and sectors.

5G will be a game changer for small and medium businesses across virtually every industry and is likely to disrupt many of the world’s biggest industries:


Using IoT technology, enhanced by 5G, farmers globally will be able to optimise agricultural workflows such as water management, maturity monitoring, livestock safety and crop management.

Leveraging IoT, 5G could be used to deliver real-time information to farmers to observe and automate their agricultural systems, thereby increasing profitability and improving safety and efficiency.


5G’s low latency will permit massive quantities of data to be transmitted without any detriment to speeds being experienced.

5G paves the way for patient health data to be sent to doctors in real time.

5G could also enable remote monitoring devices, such as wearable tech, to have a more significant impact on way and frequency we share data with health providers.

Low latency and improved speeds could also pave the way for remote procedures such as robotic surgery, which will rely on HD image streaming, low latency and high throughput communication.


With increasingly efficient data sharing, life and health insurers could make more accurate decisions and provide tailored quotes for customers.

The increased quality and popularity of wearable 5G enabled healthcare devices could enable health insurers to provide “positive reinforcement” policies.

The era of 5G will see the introduction of autonomous and driverless vehicles.

Real-time data and reports could also be instantaneously sent to car insurance companies following a customer’s accident, capturing crucial data such as speed, location, vehicle maintenance record, environmental factors and video.


In a factory setting, 5G networks will offer the high bandwidth and low latency required for sustained augmented reality to support training, maintenance and repair.

It could further help manufacturers to enable “smart factories,” leveraging automation, artificial intelligence, and IoT, ultimately becoming more flexible and efficient, while enhancing safety.

Supply Chain Management

Using IoT, 5G-enabled sensors installed on products would easily bring in real time a large volume of data to the fingertips of decision makers and managers.

Such data may identify location, pressure, ambient temperature and moisture, and any other data which may be critical to the efficient management of products in the supply chain.

The introduction of 5G IoT sensors in supply chains may lessen the losses stemming from human error or misplaced container units.

As 5G technologies bring an increasing level of management intelligence to the supply chain , the potential exists for production increases, streamlining of logistical workflows, and reduction of costs.


Vehicle-to-vehicle (V2V) communications enabled by 5G will connect both private and public vehicles to one another, roadside infrastructure, road traffic management systems and incident response systems changing the manner in which individuals and goods travel.

5G technology will provide increasing visibility and control over transportation networks, including public buses and private logistic networks.

As 5G networks become prevalent, cities can obtain access to invaluable real-time data providing full range visibility into transportation networks.

How will small and medium businesses benefit from 5G technology?

5G technology will allow SMEs to become more efficient by increasing their capability to accomplish more in considerably less time with fewer resources thereby reducing costs and consequently increasing revenue.

PSB Research’s report , which surveyed business analysts, key decision makes, leaders, and tech specialists, identified that:

  • Ninenty one per cent believe that new 5G services and products have yet to be devised
  • Eighty seven per cent estimate 5G will result in the emergence of new industries
  • Eighty two per cent anticipate 5G will lead to increased global competition and contribute towards growth of small businesses
  • Eighty five per cent forecast that 5G will make businesses more internationally competitive
  • Eighty nine per cent expect 5G to help increase productivity

Here we look at how small and medium businesses benefit from 5G technology and what opportunities 5G will provide for start-ups and small and medium businesses.

Remote working

Most businesses have been acquainted with the concept of remote working for a while.

However, the extra capacity provided by 5G could allow entire groups to be setup in remote distributed areas in a short time.

This could be useful for new sites where conventional providers are usually not viable, allowing a number of individuals to be connected to head office systems.

This will allow small businesses to test and target new markets and industries by quickly and cost-effectively setting up office or retail operations nearer to their target customer base for example.

Rural innovation

Besides the UK, there are plenty of countries seeking to leverage 5G to provide improved connectivity for rural communities, providing more opportunity for people to commence, operate and grow businesses in rural locations.

For SMEs, this provides the opportunity to lower costs and bring new products to market by engaging with local rural suppliers to offer greater convenience, independence and choice for customers.


With lower latency and increased speed and reliability, 5G brings closer virtual reality (VR) and augmented reality (AR) applications.

These could have a significant number of applications in multiple industries – particularly entertainment, gaming, property, manufacturing, retail and tourism.

Estate agents could conduct multiple parallel property viewings using virtual and augmented reality.

Small businesses in the construction, interior design and building sectors can help their clients visualise how their property will look once finished or collaborate with architects to review various design changes and finishes.

SMEs such as hairdressers, wedding florists, fashion retailers may be able to leverage the same AR/VR technology for their clients.


Most importantly, 5G will enable, enhance and empower IoT technology which are likely to include a wide array of applications difficult to forecast before 5G technology achieves significant coverage and some level of maturity.

However, at a fundamental level, IoT will allow the tracking, monitoring, managing, optimising and communication of a numerous devices to core public and private systems.

The internet has enabled companies (predominately comprising of SMEs) specialising in search engine optimisation (SEO) to create an a $80bn industry in the last 25 years – not to mention numerous relating cottage industries.

Similarly, it is anticipated that IoT, coupled with the benefits of 5G technology will provide opportunity for a number of cottage industries, start-ups and small businesses to flourish through the creation of services and products unimaginable before.

What is the current coverage of 5G?

5G networks are likely to cover one-third of the global population, representing 1.8 billion 5G connections by 2025.

Top countries with 5G include South Korea, the United Kingdom, Germany, and the United States.

The UK already has 5G coverage in over 140 towns and cities with further locations due to get 5G by end of 2020.

Globally, 7,406 5G networks have been deployed with devices available for consumers to purchase and use (207 of these networks are in the UK).

Whilst it could be 2022 or beyond before we have widespread 5G coverage in the UK, and we won’t be seeing all the benefits of 5G technology all at once, 5G will likely be one of many major disruptive forces for businesses within the UK and worldwide in the coming years.

You might also like